If you're listening to a call， think about these questions while listening to the call：

　　1. Does each speaker sound agreeable， polite and efficient？

　　2. Do they sound natural and sincere？

　　3. Does each speaker's tone create the right impression？

　　4. Are they speaking clearly？

　　5. Is the information they're giving correct？

　　6. Is their grammar and pronunciation correct， as far as you can tell？

　　7. Have they both covered all the essential points？

　　8. Is it the kind of call you would like to receive yourself？